I had a great experience at Joel's! I came in near closing with my car whose brakes were screeching. Joel was the only one left and he was extremely nice, and very up-front about the probable costs. When he called the next morning, it turned out that a protective cover had fallen into the wheel well- they secured the wheel well and no repairs were needed (though I opted for an oil change because he was so kind). He was extremely honest, great to deal with, and I'd highly recommend Joel's.