First off...let me just say that I am Joel's #1 fan! I am a single-mom who just recently purchased a 2000 VW Jetta from a private party that took every measure to try to cover up numerous mechanical problems. I went to another mechanic and spent over $1100 in repairs, but my car continued to break down. I contacted Joel who was more then happy to take my lemon for a test-drive and give me an estimate. After 2 days of TLC from Joel, my car is not only driving better then it ever has, but the repair cost was very inexpensive. Thank you Joel for making my family's car reliable! It means a lot to us!